Refund and Order Cancellation Policy
These terms and conditions were last updated on 23 September 2008 TERMS AND CONDITIONS OF SALE
AND PURCHASE Please read through the following Terms and Conditions of
Sale and Purchase ("Terms") carefully. They comprise the terms on
which you are permitted to purchase items from TRDAD Services
("us", also referred to here as "we") on this website (the
"Website"). If you submit an order for any item advertised for sale
on this Website, this shall be taken to constitute acceptance by you of these
Terms: FORMATION OF CONTRACT OF SALE 1. If you wish to purchase any of the items for sale on this Website, you must submit a completed order form. Your order will not be accepted unless you place us in a position of being able to receive full payment for your order at the time we accept it. If we agree to accept your order, we will confirm this by email (the "Confirmation") and will supply the items you have ordered (the "Product") to you in accordance with the Confirmation and with these Terms. 2. The
sale and purchase of Products via this Website will be governed by a contract
between you and us formed when you have placed an order, your order has been
accepted by us and we have sent you Confirmation of this (the ?Contract?).Please note, as soon as we confirm
your order, it will enter our electronic system and we will be unable to
prevent it being dispatched to you The terms of the Contract will comprise these Terms, as amended or
updated by us from time to time, and the prices (subject to clause 9 hereof)
and other relevant information about the Products published by us on this
Website at the time the Contract is formed. 3. We reserve the right to change these Terms at our
discretion. We agree to ensure that a note of the date and clause number of any
such changes will be included as part of these Terms. Any changes will be
posted to the Website and it is your responsibility to ensure, from time to
time, that you are aware of any such changes. Changes will become effective 24
hours after first posting and you will be deemed to have accepted any change if
you continue to shop on the Website after that time. 4. You acknowledge and agree that, in entering into a
Contract, you do not rely on and have no remedy in respect of, any statement,
representation, warranty or understanding (whether negligently or innocently
made) of any person (whether party to the Contract or not) which is not
expressly set out or referred to in the Contract. This is not intended to limit
or exclude liability for fraud on our part. ORDERS AND QUOTES 5. You acknowledge that: 6. We may correct any error in any unconfirmed order, sales
literature or other document or information issued by us or placed on this
Website without any liability. 7. We may make any changes in the specification of the
Products to conform with any applicable safety or other statutory or European
Union requirements which do not materially affect their quality or performance.
RIGHT OF WITHDRAWAL 8. Where you purchase Products from this Website for
personal use and not for resale: PRICE 9.
(a) The price of each Product shall be the recommended retail price for that Product that is quoted on this Website
on the date you place your order, subject to any inadvertent pricing errors (whether technical or otherwise) by us, unless a special promotional price or other discounts are stated on the Website in respect of a Product.
10.
(b) Where a variety of discounts apply (though promotional offers and/or personal discounts available to you) only one discount can be used against each Product.
The Website will automatically apply the most advantageous discount to you, provided you enter all discounts to which you are entitled on the order form.
11. The price of any Product excludes
the cost of postage, packaging and delivery. The costs of postage and packaging
will be specified on this Website and are your responsibility. The cost of
delivery to the delivery address you specify in your order form and we
acknowledge in our Confirmation (the "Premises") will be your
responsibility. The method of delivery and packaging applicable will be those
quoted on this Website on the date of the order. The delivery address for an Labor & Consultancy Charges will be onsite or on
your computer and there will be no charge for postage, packaging or delivery. 12. The price of the Products is inclusive of any applicable
Value Added Tax, other than Labor & Consultancy Charges, where the price,Service Tax and Value
Added Tax are stated separately. 13. We reserve the right to revise the price of any items on
this Website without notice. We also reserve the right to refuse to supply to
you, whether you are an individual or company, for whatever reason. PAYMENT TERMS 14. Payments shall be made by credit card or debit card on
the date on which we accept your order. 15. The credit cards and debit cards that we will accept are
those listed on this Website on the date on which we accept your order. DELIVERY 16. The time and method for delivery will be at our
discretion. The place of delivery will be the Premises. Time for delivery shall
not be of the essence. 17. If you do not take delivery of the Products or give us adequate delivery instructions then we may store the Products until actual delivery and charge you for the reasonable costs (including insurance) of storage. 18. If the Products delivered to you do not include all of
the Products that you ordered in any particular order or include incorrect
Products, you must inform us in writing within 14 working days from the date of
delivery. If you do not, we will not be responsible for any loss or damage
suffered by you as a result. In any event, our liability is limited to the
price of the Products not delivered or the cost of replacing such Products. RISK AND OWNERSHIP 19. Risk of damage or loss of the Products shall pass to you
on delivery or, if you fail to take delivery of the Products, at the time when
we have tried to deliver the Products. 20. Title in the Products shall pass to
you on delivery or, if you fail to take delivery of the Products, at the time
when we tried to deliver the Products to you. INTELLECTUAL PROPERTY 21. All intellectual property and other proprietary rights
(including, but not limited to, brand names, product names, copyright and trade
marks) and all technical, business or similar information (including, but not
limited to, all designs, documents and other materials relating to the
Products) used in the Products (together "the Intellectual Property")
are and shall remain the property of us or of our licensors. RETURNS LIABILITY 25. If you are unhappy with any Product you purchase on this
Website for any reason (other than any eBook, which cannot, by reason of its
nature, be returned), you may return it to us in its original condition within
14 working days and we will provide a full refund. If the reason for the return
is the result of our error, or if the item was damaged before it reached you,
we will also refund the postage costs. 25. We shall not be liable in respect of any defect in the
Products arising from fair wear and tear, neglect, failure to follow our
instructions, misuse or improper alteration or repair of the Products. 26. Nothing in these Terms shall exclude or limit our
liability arising by virtue of the Consumer Protection Act 1987, or our
liability for fraud or for death or personal injury caused by our negligence,
or any other liability to the extent that we cannot so exclude or limit such
liability as a matter of law. 27. Where the Products are sold under a "consumer
transaction" (as defined by the Consumer Transactions (Restrictions on
Statements) Order 1976), your statutory rights are not affected by these Terms. 28. Save as expressly provided in these Terms, and except
where the Products are sold to a person dealing as a consumer (within the
meaning of the Unfair Contract Terms Act 1977), the Products are provided on an
?as is? basis and all warranties conditions terms and liabilities express or
implied by statute or common law are excluded to the fullest extent permitted
by law and we will not be liable to you for any loss of any kind whatsoever
which arises out of the breach of implied warranties or conditions or breach of
any other duty of any kind imposed on us by operation of law. 29. We will not be liable for any of the following losses
which may arise by reason of any breach of a Contract or any implied warranty,
condition or other term, any representation or any duty of any kind imposed on
us by operation of law: 30. Without prejudice to any other provision of these Terms,
we will not be in breach of the Contract for any delay in performing, or
failure to perform, our obligations under it if that delay or failure was due
to any cause or circumstance beyond our reasonable control. This clause does
not affect your statutory rights. 31. We are providing the Website on an "as is"
basis and we make no representations or warranties of any kind with respect to
the Website or its contents and disclaim all such representations and
warranties. WITHDRAWAL AND USE OF PRODUCTS 32. We may withdraw from the market any Products that we
produce or generally supply without prior notice, or liability, to you. 33. If we provide you with information about the use for
which the Products are designed and about any conditions necessary to ensure
that the Products will be safe, then you must use the Products accordingly. GENERAL 34. Any notice required under these Terms must be in
writing. In our case it must be addressed to our registered office or principal
place of business or any other address that we notify to you from time to time
whether on the Website or otherwise. Any notices to you will be sent to your
usual billing address. 35. If any of these Terms is held by any competent authority
to be unlawful, invalid or unenforceable in whole or in part then the validity
of the other provisions of these Terms and the remainder of the provision in
question shall not be affected and shall continue to be valid and enforceable
to the fullest extent permitted by law. 36. Each Contract shall be governed by Indian law and the
parties submit to the exclusive jurisdiction of the Indian Courts if there are
any disputes between them of any kind. 37. Failure or neglect by either party to enforce at any
time any of these Terms shall not be a waiver of that party?s rights and it
shall not affect the validity of the whole or any part of these Terms or the
Contract or prejudice that party's right to take subsequent action. Clause 2 was amended on 12th February 2002 |
Privacy Policy
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), our policy is located at http://www.coppa.org/comply.htm.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.trdadservices.com
Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
http://www.trdadservices.com
H-803, Vivek Vihar, Sector-82
NOIDA, UP 201304
India
support@trdadservices.com
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